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HCFA Box 31

Posted: Thu Nov 29, 2018 12:16 pm
by PPS3510
I'm trying to find out how to change information for box 31 on the HCFA for my NP. Claims are being denied because they say the signature on file does match the 24J and 32 boxes.

Re: HCFA Box 31

Posted: Fri Nov 30, 2018 8:46 am
by Gavin Walker
Edit the Provider and go to the Address tab. Make sure Signature On File box is checked. Next edit the Insurance Carrier and go to the Options and Codes tab. Indicate Print Name in the Physician Signature on File box.