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Post Co-pay
Posted: Tue Jun 12, 2018 8:33 am
Hello. When I post co-pay through deposit entry, the co-payment amount is 0 in transaction entry.
I should be able to see the posted co-pay amount.
Also in a deposit entry co-payment column is disabled, I am not sure if I am creating a co-pay entry correctly.
Thank you.
Re: Post Co-pay
Posted: Tue Jun 12, 2018 2:58 pm
by Gavin Walker
To open up the Copay column in Deposit Entry, check the Requires Copay box on the procedure record.
Re: Post Co-pay
Posted: Fri Jun 15, 2018 4:04 pm
I have tried this option as well as other. Still can'tn see applied co-pay. Copay box is not checked.
Transaction entry shows 0 co-pay even though it was applied.
Re: Post Co-pay
Posted: Tue Jun 19, 2018 8:01 am
by Gavin Walker
Edit the procedure in Procedure/Payment and Adjustment codes and make sure the Requires Co-Pay box is checked there.
Re: Post Co-pay
Posted: Wed Aug 15, 2018 12:27 pm
by Rachelb
Hi,
You may want to check your grid columns in Transaction entry under payments. Do you have a column that says Amount? Sounds like you just have the Unapplied box, which would show $0 after applied.
If you do not have the Amount column, click the black circle/dot on the left hand side under payments. You can add columns and delete ones. Once the Amount is there, you can see how much the patient paid.