Post Co-pay

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[email protected]
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Joined: Tue Sep 19, 2017 1:57 pm

Post Co-pay

Post by [email protected] » Tue Jun 12, 2018 8:33 am

Hello. When I post co-pay through deposit entry, the co-payment amount is 0 in transaction entry.
I should be able to see the posted co-pay amount.
Also in a deposit entry co-payment column is disabled, I am not sure if I am creating a co-pay entry correctly.
Thank you.

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Gavin Walker
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Location: Springfield, MO
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Re: Post Co-pay

Post by Gavin Walker » Tue Jun 12, 2018 2:58 pm

To open up the Copay column in Deposit Entry, check the Requires Copay box on the procedure record.
Gavin Walker
Walker Tek Solutions, LLC
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fax: 417-763-6386

[email protected]
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Joined: Tue Sep 19, 2017 1:57 pm

Re: Post Co-pay

Post by [email protected] » Fri Jun 15, 2018 4:04 pm

I have tried this option as well as other. Still can'tn see applied co-pay. Copay box is not checked.
Transaction entry shows 0 co-pay even though it was applied.

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Gavin Walker
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Location: Springfield, MO
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Re: Post Co-pay

Post by Gavin Walker » Tue Jun 19, 2018 8:01 am

Edit the procedure in Procedure/Payment and Adjustment codes and make sure the Requires Co-Pay box is checked there.

Rachelb
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Re: Post Co-pay

Post by Rachelb » Wed Aug 15, 2018 12:27 pm

Hi,

You may want to check your grid columns in Transaction entry under payments. Do you have a column that says Amount? Sounds like you just have the Unapplied box, which would show $0 after applied.
If you do not have the Amount column, click the black circle/dot on the left hand side under payments. You can add columns and delete ones. Once the Amount is there, you can see how much the patient paid.
Rachel Bears
Billing Manager, Certified Plus Trainer

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