Pay-To Tax ID isn't generating in ansi format

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ahazel
Posts: 3
Joined: Fri Jan 26, 2018 7:13 pm

Pay-To Tax ID isn't generating in ansi format

Post by ahazel » Fri Jan 26, 2018 7:25 pm

:?: I have my pay-to tax id formatted correctly in the practice info screen. However, when it flows over to the clearinghouse in ansi format, it is not populating. I have already spoke to the clearinghouse and they say it has to be on my end. When I print the claim, it does populate in box 25 HICFA) as it is supposed to. How can I fix this. This is version 21.

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Pay-To Tax ID isn't generating in ansi format

Post by Gavin Walker » Mon Jan 29, 2018 9:02 am

Are you using Revenue Management to generate your claims.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

ahazel
Posts: 3
Joined: Fri Jan 26, 2018 7:13 pm

Re: Pay-To Tax ID isn't generating in ansi format

Post by ahazel » Mon Jan 29, 2018 2:21 pm

Yes I am using Revenue Management.

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Pay-To Tax ID isn't generating in ansi format

Post by Gavin Walker » Tue Jan 30, 2018 10:07 am

I wonder if you need to file the claim as a group practice instead of an individual. You can set that up on the provider ids grid and make sure both the provider and practice id grids have your tax id in them.

ahazel
Posts: 3
Joined: Fri Jan 26, 2018 7:13 pm

Re: Pay-To Tax ID isn't generating in ansi format

Post by ahazel » Wed Jan 31, 2018 9:06 am

I tried changing it to group. However, all it did was take my facility info out on the claim. It did not fix the original problem.

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