Free Medisoft Support & Other - Courtesy Support Resource

For prospective & existing Walker Tek Solutions' clients. (Remember me for upgrades ~ Gavin)
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PostPosted: Fri Jun 01, 2018 9:04 am 

Joined: Fri Mar 11, 2011 6:59 pm
Posts: 245
I have a question about the speed of working in Medisoft. When I work in the Medisoft on my PC that is connected to the Medidata on my server, I am able to work real fast (keystrokes, RM loading, posting remits, etc). When I connect to Medisoft on my Terminal Server, even though the server is supposedly fast with a lot of memory, I find it is slower working in Medisoft (slower with keystrokes, slower with RM loading, slower with posting remits).

Is this normal? The reason I ask is because I'm considering moving my servers offsite to a co-location hosting facility and if I did that I would have to work on my TS via RDP Web rather than working on my PC connected directly to Medidata on my DC. If it is normal that speed would be slower working via RDP on my TS compared to working locally on my PC, that might influence if I move my servers to a co-location hosting facility.


Steven Zats
Medical Billing Professionals

PostPosted: Wed Jun 06, 2018 7:45 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4128
Location: Springfield, MO
If you have fast computers and you aren't happy with the speed of RDP locally, then introducing web into the mix will only slow things down further. The speed of the Internet is usually the bottleneck with our Medisoft hosting service.

Gavin Walker
Walker Tek Solutions, LLC

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