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PostPosted: Sun Jul 23, 2017 9:49 pm 
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Joined: Sat Oct 11, 2014 11:40 am
Posts: 155
Location: Boston, MA
Consider this scenario --

A patient walks in, pays co-payment in cash. The receptionist pockets it. Few days or weeks later, she records the copayment that the patient paid on the DOS, with the "Deposit Date" changed to match the DOS. This fraudulent entry does not show up in the daily collections report (because of the pre-dated deposit) and we have no clue that the money has gone missing and cash has been embezzled.

How can we spot this at the end of the day, as soon as it happens?

We found a few more such fraudulent entries by comparing a daily deposits report for the previous month and comparing it to the deposit report we print at the end of each work day. However, it is already a month past the date of embezzlement.

We have just turned on the audit for "Deposit" table, what else can we do? What other audit tables should be included to build a solid trail of evidence?


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PostPosted: Tue Jul 25, 2017 9:21 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4003
Location: Springfield, MO
Try running your reports by Entry Dates instead of Date From. Make sure everyone has their own login instead of a common knowledge login for each desk. Don't share passwords or use common passwords. Lock your desktop when you step away by pressing the Windows key + L.

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Gavin Walker
Walker Tek Solutions, LLC
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PostPosted: Tue Jul 25, 2017 2:38 pm 
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Joined: Sat Oct 11, 2014 11:40 am
Posts: 155
Location: Boston, MA
Thanks. The default daily deposit runs on Date From (which, when collecting the copay is the same date 99% of the time) -- I guess I have to create a custom report using Date Created and comparing it to Date of Deposit and Date Modified fields (all are available in the Deposits table). The rest of the security measures are already in place. The problem is that the person suspected of pocketing is creating bogus entries for past Dates of Service.


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PostPosted: Wed Jul 26, 2017 8:18 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4003
Location: Springfield, MO
Try Practice Analysis.


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