SOLVED: box 24J, bottom portion, on HCFA

ALI · Post by **ALI** » Wed Sep 09, 2020 4:07 pm

Hello
I have a carrier who wants a corporate NPI in boxes 32 and 33. That's fine, I figured that out.

They want a completely different solo NPI in box 24J ( bottom portion ). I can't figure out how to enter a different NPI in 24J,

Thanks for your assistance! Ali

Post by **Gavin Walker** » Wed Sep 09, 2020 4:35 pm

Hi Ali, in the provider ids grid needs to be set to file the claims as a group, but enter the individual NPI on that record. Setup an "ALL" practice ID with the group NPI. Here is a video where I demonstrate how to setup the provider IDs grid in Medisoft.

ALI · Post by **ALI** » Thu Sep 10, 2020 10:26 am

Hi Gavin,
It worked BUT now I have the wrong NPI in the boxes 32A and 33A.
Is there some way to work around this, even if I have to change it back after each claim is filed?
This is railroad medicare. They want corporate NPI in 32A and 33A and individual NPI in 24J.
They are the only carrier requesting this.
Thank you, Ali

Post by **Gavin Walker** » Mon Sep 14, 2020 8:28 am

Hi Ali, make sure you select the option to file the claim as a group and enter only Group NPIs in the Practice IDs grid.

ALI · Post by **ALI** » Mon Sep 14, 2020 11:08 am

THANK YOU GAVIN!!
It worked
Great lessons learned!