UB-04 Claim Creation Date

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bethannflaniganbcs
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Joined: Thu May 19, 2016 10:14 pm

UB-04 Claim Creation Date

Post by bethannflaniganbcs » Thu May 19, 2016 10:22 pm

My claims have always reflected the original claim submission date as "Creation Date" on the UB-04. However, recently my claims are reflecting the date of reprinting. I need them to reflect original claim submission date for obvious reasons. I am not aware of any settings being changed. How do I fix this?

Thank you very much for this great forum.
Beth Flanigan
Pine Ridge

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Gavin Walker
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Re: UB-04 Claim Creation Date

Post by Gavin Walker » Fri May 20, 2016 12:11 pm

Hi Beth, are you talking about the Date Created column in the Claim Management window? What version of Medisoft are you using?
Gavin Walker
Walker Tek Solutions, LLC
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fax: 417-763-6386

bethannflaniganbcs
Posts: 3
Joined: Thu May 19, 2016 10:14 pm

Re: UB-04 Claim Creation Date

Post by bethannflaniganbcs » Fri May 20, 2016 2:24 pm

Hi Gavin:
Thanks for responding. It is line 23 on the UB-04 form that line is as follows:
Page_____of _____ CREATION DATE TOTALS--->

It's creation date I'm concerned about. I want it to reflect the original claim date. I'm going to look at the file itself and see where it is pulling info from.
Thanks again - oh, we are on v19.
Beth

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Gavin Walker
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Re: UB-04 Claim Creation Date

Post by Gavin Walker » Fri May 20, 2016 2:56 pm

Yeah, the UB04 v19 for should be printing whatever you have in the Date Created Column of the Claim Management window. Try printing with the report named UB04 (Primary) - v19. Maybe you are using a custom report.

bethannflaniganbcs
Posts: 3
Joined: Thu May 19, 2016 10:14 pm

Re: UB-04 Claim Creation Date

Post by bethannflaniganbcs » Thu Dec 15, 2016 3:02 pm

Hi, I am having this same issue again. Yes, I use a customized UB04 due to requirements of some insurance companies. The Primary UB04 does not work for us. It is line 23 on the UB-04 form that line is as follows:
Page_____of _____ CREATION DATE TOTALS--->
When I look at the expression on the customized form it is: Print Claim. Date Created
This seems right but what it prints is the date it is being reprinted.
It seems I was able to fix it once but now it's doing the same thing!
Thanks for any help.....Beth

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Gavin Walker
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Re: UB-04 Claim Creation Date

Post by Gavin Walker » Thu Dec 15, 2016 5:46 pm

Try printing with the standard UB04 form that came with Medisoft and see what prints on that one.

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