Patient Overpayments and Refunds
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- Posts: 6
- Joined: Wed Mar 23, 2016 3:59 pm
Patient Overpayments and Refunds
Right now we are recording them in the patient transactions entry but we noticed that when we do that, it changes the adjustment from the insurance payment in the patient ledger and when we run our collections report. Because it changes that insurance adjustment amount it throws off our numbers.
Is there a different way to record these refunds?
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Patient Overpayments and Refunds
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 6
- Joined: Wed Mar 23, 2016 3:59 pm
Re: Patient Overpayments and Refunds
We are posting the adjustment of the refund in the patient's Transaction Entry with a "Pay/Adj Code" so we can type in the check number of the handwritten check that we send out.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Patient Overpayments and Refunds
-
- Posts: 6
- Joined: Wed Mar 23, 2016 3:59 pm
Re: Patient Overpayments and Refunds
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Patient Overpayments and Refunds
-
- Posts: 6
- Joined: Wed Mar 23, 2016 3:59 pm
Re: Patient Overpayments and Refunds
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: