Medisoft Version 19 installation

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ehc2010
Posts: 38
Joined: Tue Aug 26, 2014 8:26 am

Medisoft Version 19 installation

Post by ehc2010 » Wed Oct 07, 2015 11:30 am

Hey Gavin,

We have Medisoft Version 19 on all our machines which is a 15 user pack. This morning one of my colleagues ran old version of Medisoft V17 on her system as there was an error on Medisoft. She later uninstalled Medisoft application from her computer. I tried to install V19 from installables on her machine and it goes to a page where it says install Medisoft and just sits there and does nothing. Please help.


Thank you,

Jason M

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Medisoft Version 19 installation

Post by Gavin Walker » Thu Oct 08, 2015 2:36 pm

That probably corrupted your data. You should not run multiple versions of Medisoft on the same computer. In your case, all computers should be running v19 sp1 with the hot fix. If you restore a backup of your entire MediData folder on the server, that should probably get you back to where you need to be. If you need a data repair, we currently charge $300 to do that. Private message me if you need it.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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