Issues applying secondary ERA payments

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innovative
Posts: 1
Joined: Wed Jan 07, 2009 2:05 pm

Issues applying secondary ERA payments

Post by innovative » Wed Jan 07, 2009 2:26 pm

We are having an issue applying electronic secondary payments. When Medisoft applies the downloaded ERA, it applies the entire allowed amount (i.e. $88.75) and not just the secondary payment (i.e. 17.75). Does anybody have a solution?

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Post by Gavin Walker » Thu Jan 08, 2009 3:26 pm

To my knowledge, there is no solution for this until Medisoft releases an update to their ERA Autopay module. Because of this and other issues with ERA Autopay, we have switched over to a third party addon for Medisoft called SimpleERA and have had much better results.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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