Collection Agencies

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drk
Posts: 155
Joined: Sat Oct 11, 2014 11:40 am
Location: Boston, MA

Collection Agencies

Post by drk » Mon Jun 22, 2015 6:42 am

If we use an outside collection agency to try to collect on deliquent accounts, what is the best way to mark these cases / statements so that they don't keep getting printed at each billing cycle? We are already (somewhat) using the collection module and ticklers to remind guarantors that are not yet deliquent.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Collection Agencies

Post by Gavin Walker » Mon Jun 22, 2015 10:14 am

You can set the status to Hold.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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