General information about Medisoft
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drk
- Posts: 155
- Joined: Sat Oct 11, 2014 11:40 am
- Location: Boston, MA
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by drk » Mon Nov 03, 2014 10:56 am
I am trying to correct a claim in Medisoft v19, but am unable to find a box where I can enter the orginal Payer Claim ID of the rejected claim. The Frequency is 7 (Replace a prior claim). Help!
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Nov 03, 2014 12:29 pm
Are these electronic or paper claims?
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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drk
- Posts: 155
- Joined: Sat Oct 11, 2014 11:40 am
- Location: Boston, MA
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by drk » Mon Nov 03, 2014 12:47 pm
Electronic only.
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Nov 03, 2014 5:21 pm
Try entering this on the patient's case -> Medicaid and Tricare tab -> Original Reference.
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drk
- Posts: 155
- Joined: Sat Oct 11, 2014 11:40 am
- Location: Boston, MA
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by drk » Wed Nov 05, 2014 11:39 am
I will try that -- I spoke with the clearinghouse and they informed me that the original payer claim ID goes into Loop 2300, Segment CLM05-3, Item REF. I am going to try it out with some dummy data if Medisoft does that correctly. Thanks for your help.
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drk
- Posts: 155
- Joined: Sat Oct 11, 2014 11:40 am
- Location: Boston, MA
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by drk » Wed Dec 03, 2014 12:12 pm
Thank you Gavin, that was *exactly* the spot to enter the original claim number -- The text in this box shows up in LOOP 2300, Segment REF F8, as it should.