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Noob question - correcting a claim
Posted: Mon Nov 03, 2014 10:56 am
by drk
I am trying to correct a claim in Medisoft v19, but am unable to find a box where I can enter the orginal Payer Claim ID of the rejected claim. The Frequency is 7 (Replace a prior claim). Help!
Re: Noob question - correcting a claim
Posted: Mon Nov 03, 2014 12:29 pm
by Gavin Walker
Are these electronic or paper claims?
Re: Noob question - correcting a claim
Posted: Mon Nov 03, 2014 12:47 pm
by drk
Electronic only.
Re: Noob question - correcting a claim
Posted: Mon Nov 03, 2014 5:21 pm
by Gavin Walker
Try entering this on the patient's case -> Medicaid and Tricare tab -> Original Reference.
Re: Noob question - correcting a claim
Posted: Wed Nov 05, 2014 11:39 am
by drk
I will try that -- I spoke with the clearinghouse and they informed me that the original payer claim ID goes into Loop 2300, Segment CLM05-3, Item REF. I am going to try it out with some dummy data if Medisoft does that correctly. Thanks for your help.
Re: Noob question - correcting a claim
Posted: Wed Dec 03, 2014 12:12 pm
by drk
Thank you Gavin, that was *exactly* the spot to enter the original claim number -- The text in this box shows up in LOOP 2300, Segment REF F8, as it should.