New install v19
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- Joined: Wed Mar 12, 2014 3:42 pm
New install v19
"This option require other users to Exit the program.
Users [[ADSSYS], [ADSSYS]] detected."
There are no other users, this is a stand-alone computer not on a network and this is a solo practice. I don't understand where this error came from, I don't know how to fix it or how to log out those nonexistent users. Any help would be appreciated.
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I closed the program without saving, went back in and tried again. This time I was successful. Was the problem just the data conversion?
Also, all the appointments in OH have come up with symbols in the right upper corner, question marks and file symbols. What is this? Is it just something new I'll need to learn or is it an error?
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: New install v19
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Joined: Tue Feb 22, 2011 1:00 pm
Re: New install v19
Ever since I've been using the Windows version of MS, I have had that error come up quite often, including with my current v17 SP2. Like you, I use a stand alone PC with a solo practice, no other users, the Advanced single user version, and I still get these errors. Only solution I have found, annoying and cumbersome as it may be, is to close the program, wait 15 - 20 min, and re-start it.vra wrote: I tried to bring up my old backup from my prior computer. It seemed to work, converting the data to v19. Then I tried to backup the newly converted dataset. An error appeared:
"This option require other users to Exit the program.
Users [[ADSSYS], [ADSSYS]] detected."
There are no other users, this is a stand-alone computer not on a network and this is a solo practice. I don't understand where this error came from, I don't know how to fix it or how to log out those nonexistent users. Any help would be appreciated.
.
I closed the program without saving, went back in and tried again. This time I was successful. Was the problem just the data conversion?
Also, all the appointments in OH have come up with symbols in the right upper corner, question marks and file symbols. What is this? Is it just something new I'll need to learn or is it an error?
Have never seen or heard of a fix for what has become a routine error for MS.
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Re: New install v19
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: New install v19
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386