posting payments

General information about Medisoft
Post Reply
dtwagn02
Posts: 3
Joined: Wed Jun 06, 2012 12:09 pm

posting payments

Post by dtwagn02 » Tue Jul 17, 2012 2:57 pm

for some reason on a few patients when I am applying a deposit the list of dates is extremely long. some dating back years. I have checked the box that says "show unpaid only" and for most patients this does the trick but some still have a huge amount of dates. when I save the payments it locks up Medisoft for about 10 minutes because of all the dates. Does anyone know how to get these dates removed?

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: posting payments

Post by Gavin Walker » Tue Jul 17, 2012 3:44 pm

Could it be that there are no payments applied to those charges for the payer making the payment? Not sure why it locks up for 10 minutes. Sometimes a message box pops up behind the main window. If this happens, press Alt-Tab to switch away from Medisoft and press Alt-Tab again to switch back. This will pop the message box back on top.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Post Reply