pt statements

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billing1
Posts: 161
Joined: Fri Nov 18, 2011 8:03 am
Location: texas

pt statements

Post by billing1 » Tue Feb 14, 2012 9:14 am

i click on create statements > click on remainder (all pymts/ded)> click on ok
and what i get is a box saying __is not a valid interger value WHAT is this
thanks gavin

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: pt statements

Post by Gavin Walker » Tue Feb 14, 2012 9:24 am

There is corruption in your Statement or Claim table. Most likely one of the statuses has a blank value when it should be stored as an integer in the database. It can be kind of hard for an end user to find the bad record, but look for a record that does not have any status selected and then select the status that is appropriate.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

billing1
Posts: 161
Joined: Fri Nov 18, 2011 8:03 am
Location: texas

Re: pt statements

Post by billing1 » Tue Feb 14, 2012 10:15 am

i found a few that have nothing where is says status and when i click on it i get that error message how do i fix it
thanks

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