Medisoft V.15 on Windows 2008 foundation 64bit

General information about Medisoft
Post Reply
jsmd
Posts: 5
Joined: Mon Dec 12, 2011 5:30 pm

Medisoft V.15 on Windows 2008 foundation 64bit

Post by jsmd » Mon Dec 12, 2011 5:52 pm

I just got a new server with Windows 2008 foundation 64bit to replace an old server. My office is running version 15. After installing Advanta x64, I continue to get following error message "The Advantage Dtabase Server Service failed to start. Error code 7136 was returned from the service." as clicking the start service button on Advantage Configuration Utility.
I also noticed that installation info tab has nothing showing at all.
I already have tried unstallation and reinstallation several time and seem to getting nowhere.

Is there issue running Medisoft on 64bit Windows server?
Or do I need to install anything else besides the Advantage Server on my new Windows 2008 server?

User avatar
Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Medisoft V.15 on Windows 2008 foundation 64bit

Post by Gavin Walker » Mon Dec 12, 2011 10:08 pm

Install 32-bit Advantage v9.1 even if your Windows Server is 64-bit. This is a requirement of Medisoft.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

jsmd
Posts: 5
Joined: Mon Dec 12, 2011 5:30 pm

Re: Medisoft V.15 on Windows 2008 foundation 64bit

Post by jsmd » Wed Dec 14, 2011 8:27 pm

Thank you for a quick reply.
I am still getting same message when installing Advanatge Server x86 as suggested.
My 2008 server has .Net Frameworks 3.5.1.

Could you suggest what else I can try?

User avatar
Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Medisoft V.15 on Windows 2008 foundation 64bit

Post by Gavin Walker » Thu Dec 15, 2011 9:33 am

This error indicates a serial number and replication code mismatch. If you are using an Advantage license that came with Medisoft, there should not be a replication code and Advantage replication is not supported. So, make sure replication code is left blank when installing Advantage.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

jsmd
Posts: 5
Joined: Mon Dec 12, 2011 5:30 pm

Re: Medisoft V.15 on Windows 2008 foundation 64bit

Post by jsmd » Thu Dec 15, 2011 10:38 pm

Thank you, Gavin!

Post Reply