General information about Medisoft
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billing1
- Posts: 161
- Joined: Fri Nov 18, 2011 8:03 am
- Location: texas
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by billing1 » Mon Nov 28, 2011 1:30 pm
is there a way to change who i get support from my( people) has 1 person who knows about billing so to get a call back is being put on a waiting list i have NO support
what can i do about this
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Nov 28, 2011 3:32 pm
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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billing1
- Posts: 161
- Joined: Fri Nov 18, 2011 8:03 am
- Location: texas
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by billing1 » Mon Nov 28, 2011 4:40 pm
can you do custom reports for me for 150.00 was i reading that correctly? because i need a good report for the doc i am billing for
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Nov 28, 2011 9:01 pm
If you have specifics on what you want on the report, we can usually do it for $180. We usually require that you have Medisoft Advanced v15 or higher.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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billing1
- Posts: 161
- Joined: Fri Nov 18, 2011 8:03 am
- Location: texas
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by billing1 » Tue Nov 29, 2011 9:29 am
i have 17 i am a new user and just signed up with medisoft thats why i have so many questions and dont have good support who can actually teach me, all my support team did was install and say there you go i have 6 hrs of training if you can ever get someone long enough to show you anything if i knew it was like this i would have gone with someone else sorry to say UNITL you came along and i found you by chance surfing trying to find out my own info thanks so much gavin
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Tue Nov 29, 2011 3:10 pm
We do have online training videos for $25 per month. These will give you a great overview on how to use the system, but they won't cover specific questions.
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billing1
- Posts: 161
- Joined: Fri Nov 18, 2011 8:03 am
- Location: texas
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by billing1 » Tue Nov 29, 2011 4:58 pm
thanks gavin but after spending money on the install i would think someone would show you how use this system i should have done my homework better theres alot of little quirkey things
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
Post
by Gavin Walker » Wed Nov 30, 2011 9:03 am
There is a user manual on the DVD that ships with Medisoft.