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corrected claim

Posted: Fri Jul 27, 2018 9:18 am
by kidspeds
how do I submit a corrected claim?Do I have to enterthe long claim number
TIA

Re: corrected claim

Posted: Wed Aug 01, 2018 8:52 am
by Gavin Walker
In claims management edit the claim and enter a 7 (replacement) in the Frequency Type field. There is the option 6 (corrected) which means you are creating a new claim in Medisoft with just the additional items that were not billed on the original claim.

Re: corrected claim

Posted: Wed Aug 15, 2018 12:17 pm
by Rachelb
If you send with Frequency 7, for most insurances/clearinghouses, you must also enter the ICN on the claim as well. They will reject on Trizetto without the ICN and Freq 7.
To enter the ICN-You will find this in the Case>Medicaid and Tricare Tab>Original Reference number. I have recently noticed that Medicare rejects claims with Freq 7 at the clearinghouse, or they do on Trizetto, so I only send those with the ICN.

Re: corrected claim

Posted: Fri Sep 07, 2018 9:53 am
by kidspeds
Whats ICN
Thanks

Re: corrected claim

Posted: Wed Sep 19, 2018 9:31 am
by Rachelb
The ICN is the internal claim number the insurance assigns to each claim. If you have an EOB with a rejection, it will have the ICN on there somewhere.

Re: corrected claim

Posted: Mon May 08, 2023 11:55 pm
by Gloo
Rachelb wrote:
Wed Aug 15, 2018 12:17 pm
If you send with Frequency 7, for most insurances/clearinghouses, you must also enter the ICN on the claim as well. They will reject on Trizetto without the ICN and Freq 7.GBWhatsApp APK
To enter the ICN-You will find this in the Case>Medicaid and Tricare Tab>Original Reference number. I have recently noticed that Medicare rejects claims with Freq 7 at the clearinghouse, or they do on Trizetto, so I only send those with the ICN.
Thanks for the guide.