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sending a claim

Posted: Wed Jul 08, 2015 3:58 pm
by ytyutyunik
Added a new insurance company. Made a full set up. Unable to send a claim. Checked Edi Receiver. Everything looks good.

Re: sending a claim

Posted: Thu Jul 09, 2015 7:42 am
by Gavin Walker
Error message?

Re: sending a claim

Posted: Thu Jul 09, 2015 11:47 am
by ytyutyunik
No error messages. Claims are ready to be sent , but no claims created in revenue management.

Re: sending a claim

Posted: Fri Jul 10, 2015 12:13 pm
by Gavin Walker
Media type set to electronic?

Re: sending a claim

Posted: Mon Jul 13, 2015 1:24 pm
by ytyutyunik
I chose billing method electronic.

Re: sending a claim

Posted: Tue Jul 14, 2015 7:57 am
by Andrew
Did you choose the receiver?

Re: sending a claim

Posted: Tue Jul 14, 2015 1:21 pm
by ytyutyunik
I did as the matter of fact, I copied existing insurance. I just changed the address.

Re: sending a claim

Posted: Wed Jul 15, 2015 1:14 pm
by Andrew
I would double check that the receivers have copied over as well.