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secondary claims

Posted: Mon Jan 12, 2015 3:32 pm
by ehc2010
Hi,

I tried to send a couple of secondary claims EDI and received this error message on Medisoft V19.
In this case primary payer is Unitedhealthcare and secondary payer is Railroad Medicare.
(Missing Information (element) Info is missing or invalid for payer primary ID in claim #160219 Source=(script..) using these fields: claim info, payerresponsibility field., Insurance info, secondaryclaimspayerID field, Insurance info,
primaryclaimspayerID field., ANSI Ref=2010BB_NM1_NM109


Please help..


Thanks in advance,

Jason Miller

Re: secondary claims

Posted: Mon Jan 12, 2015 3:59 pm
by Andrew
Check your insurances and make sure that under the EDI/Eligibility tab that the Secondary Receiver section has Claims Payer ID put in.