secondary claims

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Posts: 27
Joined: Tue Aug 26, 2014 8:26 am

secondary claims

Post by ehc2010 » Mon Jan 12, 2015 3:32 pm


I tried to send a couple of secondary claims EDI and received this error message on Medisoft V19.
In this case primary payer is Unitedhealthcare and secondary payer is Railroad Medicare.
(Missing Information (element) Info is missing or invalid for payer primary ID in claim #160219 Source=(script..) using these fields: claim info, payerresponsibility field., Insurance info, secondaryclaimspayerID field, Insurance info,
primaryclaimspayerID field., ANSI Ref=2010BB_NM1_NM109

Please help..

Thanks in advance,

Jason Miller

Posts: 153
Joined: Tue Mar 19, 2013 3:24 pm
Location: Springfield, MO

Re: secondary claims

Post by Andrew » Mon Jan 12, 2015 3:59 pm

Check your insurances and make sure that under the EDI/Eligibility tab that the Secondary Receiver section has Claims Payer ID put in.
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788

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