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Drug description

Posted: Fri Mar 02, 2012 2:10 pm
by ytyutyunik
Need Help with submitting J3301. When claim is send to Medicare, receiving a rejection: "Relational Field in Error". Was advised to send info in SV101-7 segment of Loop 2400. Would like to know the solution. Thank you.

Re: Drug description

Posted: Fri Mar 02, 2012 3:52 pm
by Gavin Walker
I think maybe this was fixed on the latest Revenue Management update last Friday. Did you check for updates? Now, the other information I am getting is SV101-7 is NOT supposed to be reported on a drug. Do you have the option to send the drug loop set on the receiver and do you have NDC information filled out on the transaction entry "Details" for J3301 charge? If that doesn't work, we have had to fix SV101-7 for a number of our customers. If you are on our list of customers who we setup Rev. Mgmt. for, call in and we'll get you taken care of.