Important Notice Regarding Software Assurance Backlog
Posted: Thu Apr 21, 2011 4:10 pm
McKesson is currently experiencing a backlog of software assurance orders. Recognizing the difficulties this backlog presents for you, the following steps have been taken to remedy the challenge.
- • Approved overtime for all Client Care representatives
• Proactive serial number lookup for eligibility verification
• Long-term strategy planning to refine the request process for future orders