Updox API Performance
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Updox API Performance
• Release impacted: V11.2.1
• Your impact: Occasional Updox Performance Perhaps Bringing About Freezing in Medisoft EHR, Lytec EHR, or Practice Partner.
We have been warned of occasional Updox API issues that, contingent on service timing, may lead to a performance impact when reaching your service endpoints. Updox is actively investigating the matter and is working to stabilize their system as rapidly as feasible.
Updates will be posted as we get more from our partner.
If you undergo a performance impact due to this matter, you can incapacitate these API calls by making an initial backup of ppart.ini then revising ppart.ini at the foot of the file in the [Updox] segment:
[Updox]
Activated=OFF
Then Save the changes.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Updox API Performance
If you did update your ppart.ini settings due to this, please feel free to reactivate this service by setting the Ppart setting to correspond below:
[Updox]
Activated=ON
Then Save the changes.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386