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Provider obtains a 601-008 fault on a replenishment reply

Posted: Fri Jan 24, 2020 9:21 am
by Gavin Walker
Reason
Per Surescripts:

Prescribers will obtain faults from a drugstore after they direct replies to Refill or Change demands beyond 10 days after the demand was directed. Fault code 601-008 will always be the fault code obtained. Patients are expecting a prescriber's reply to demands in an apt manner and absence of apt response might result in a patient with no medicine and disruption to treatment.

Answer
Prescribers are urged to reply to replenishment demands as rapidly as achievable.