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V11 Practice Partner ePrescribing Clearinghouse - 601 Message Faults Yesterday

Posted: Wed Feb 22, 2017 2:47 pm
by Gavin Walker
  • • Connected Problem: ePrescribing 601 Message Faults Yesterday
    • Release impacted: V11
    • Your impact: Replenish Demand and ePrescriptions
Beginning late yesterday afternoon, and in two distinct occasions late last evening, the Partner Clearinghouse suffered unforeseen connectivity problems. However in every occasion the system recuperated on its own you likely would have suffered 601 communication faults throughout these periods. Now the Clearinghouse servers are operating as normal nevertheless eMDs Support is investigating the stem reason of the unforeseen outages in order to put in place upcoming defensive measures to safeguard they do not happen once more.

If you had a prescription impacted by this problem you will want to process again the script to guarantee it does get communicated to the drugstore. An upcoming announcement will be posted where necessary.

Our regrets for any impact this has had on you.

Sincerely,