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PostPosted: Thu Feb 09, 2017 11:13 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
  • • Connected Problem: ePrescribing HTTP Transmission Faults
    • Release impacted: V11
    • Your impact: Refill Demand and ePrescriptions
We have obtained information that some of you are getting intermittent "Http Communication Problem: The remote server returned an error" faults for ePrescriptions and refills. eMDs is now researching the basis of this routing problem.

At this occasion you may see an upsurge in faxed refills and should you obtain this on a new prescription you will want to reprocess the script to guarantee it gets communicated to the drugstore.

A supplementary update will be posted when we get new info.

Sincerely

_________________
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


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 Post subject: FIXED
PostPosted: Thu Feb 09, 2017 2:46 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
eMDs Support and Development have found the reason and have fixed the issue where you were getting intermittent "Http Communication Problem: The remote server returned an error" faults for ePrescriptions and refills.

If you had a prescription impacted by this matter you will want to reprocess the script to guarantee it gets communicated to the drugstore.


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