PP upgrade from 9.5.0 to 9.5.2

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jsingh
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Joined: Sat May 12, 2012 12:55 pm

PP upgrade from 9.5.0 to 9.5.2

Post by jsingh » Sat May 12, 2012 1:07 pm

Error Message After upgrade - Medical Billing - Improperly registered copy of Practice Partner. Cannot run medical billing. thanks.

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Gavin Walker
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Location: Springfield, MO
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Re: PP upgrade from 9.5.0 to 9.5.2

Post by Gavin Walker » Sat May 12, 2012 8:34 pm

Did you get a new license file for the upgrade? Sometimes the support website generates the wrong license file. If that is the case, you have to call support to get a corrected file. Also, medical billing is a separately licensed portion of Practice Partner, so make sure you have a license for it before you try to use it.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

jsingh
Posts: 2
Joined: Sat May 12, 2012 12:55 pm

Re: PP upgrade from 9.5.0 to 9.5.2

Post by jsingh » Mon May 14, 2012 9:46 am

Thanks Gavin - Finally figured it out. Turns out that both server and CLIENT needs to be installed on the server for a thin client environment (which we are).

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