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Pratice Partner 9.5.2 upgrade fails to start PMSI app server

Posted: Sat Dec 17, 2011 9:20 pm
by ais4aubrey
When I run the upgrade from 9.4 to 9.5.2 on the server it gets all the way to starting the servers and and fail to start the PSMI.application.server and says to verify permissions. I've tried rebooting and reinstalling but can't get past that point. I've attempted to start the service manually as well. Any help would be greatly appreciated.

Re: Pratice Partner 9.5.2 upgrade fails to start PMSI app se

Posted: Mon Dec 19, 2011 9:14 am
by Gavin Walker
Did you get a new license file? There is one for 9.5 and one for 9.5.2.

Re: Pratice Partner 9.5.2 upgrade fails to start PMSI app se

Posted: Mon Dec 19, 2011 9:50 am
by ais4aubrey
Yes we did.

Re: Pratice Partner 9.5.2 upgrade fails to start PMSI app se

Posted: Mon Dec 19, 2011 10:35 am
by Gavin Walker
Here is a KB article that might help:
LINK REMOVED

The old Medisoft knowledgebase is completely gone now, so I removed the link.