Collection letters
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- Posts: 89
- Joined: Mon Oct 25, 2010 7:59 pm
Collection letters
Thanks for any help
Dawn Borders
Borders Billing :
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Collection letters
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 89
- Joined: Mon Oct 25, 2010 7:59 pm
Re: Collection letters
Can we only print a collection letter if there is failed payment plan?? I have allot of patients I would like to send letters to that are not on payment plans. I have tried entering them into the collection list via tickler items and it just says no items were added. Please HELP
Thank you
Dawn Borders
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Collection letters
You don't have to use all criteria to add a collection list item. We like to use Statement Submission Count > 3. If you do not wish to add based on delinquent payment plans, then leave that criteria blank.
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- Posts: 89
- Joined: Mon Oct 25, 2010 7:59 pm
Re: Collection letters
Yes I am going to the activities menu to add them, and I do leave it blank and it still tells me that 0 things have been added?? I am so confused, it does not seem like this should be this difficult.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Collection letters
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- Posts: 89
- Joined: Mon Oct 25, 2010 7:59 pm
Re: Collection letters
I put in the patient name and leave everything else blank
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Collection letters
If you want to manually add a patient to the list, you can always edit the Collection List and click the New button.