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I have a question on billing a secondary insurance company. The patient has 2 insurance policies, both BCBS MI. How and when do I bill the 2nd policy using Medisoft v16? I'm not exactly sure, but I do know there are places to input more than 1 policy in the program.

Hi David, normally you would print the secondary payer's claim when you receive payment from the primary payer. You should have a copy of the EOB at that time which you can copy and attach to the claim. There are options to do all of this electronically as well.

Hey Gavin,

I am billing electronically, so how would I do that once I get the EOB? Is that a crossover claim? Is there a place to put in the remittance number? That was my confusion...I'd rather not send the claim via paper, I prefer using Medisoft.

Thanks

You can submit the claim via Revenue Management if you have v15 or higher.

I don't think that came with the package I purchased, I bought the Medisoft v16 Basic with Office Hours Pro. Is there any other way to bill the secondary once I receive the EOB from the primary, or is the Revenue Management the only way?

We can still get Revenue Management for Medisoft v16. The catch is it will only work through the end of the year and then you will need to upgrade to Medisoft v17. The upgrade to v17 is $145 and we charge $150 to setup Revenue Management for one payer/clearinghouse.