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Error with batching claims

Posted: Fri Nov 03, 2017 2:33 pm
by echoi
After I installed a patch last week, then when I ran Revenue Management, some of the claims (any insurance plan) that have procedures were marked with Red flags and they were not submitted to the clearing house.

The error came from the E&M code in the claim
Error Source : CCI
Error message : 99214 is not payable as coded (National Correct Code Initiative Edit)

Please advise what should I do to remove the red flag and submit the claims, thanks.

Re: Error with batching claims

Posted: Sat Nov 04, 2017 6:09 pm
by Gavin Walker
If the code is correct for this payer, go to Configure -> Insurance -> Assign Edits and un-check the CCI edits for this insurance carrier.