Error with batching claims

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echoi
Posts: 3
Joined: Sun May 03, 2015 11:09 am

Error with batching claims

Post by echoi » Fri Nov 03, 2017 2:33 pm

After I installed a patch last week, then when I ran Revenue Management, some of the claims (any insurance plan) that have procedures were marked with Red flags and they were not submitted to the clearing house.

The error came from the E&M code in the claim
Error Source : CCI
Error message : 99214 is not payable as coded (National Correct Code Initiative Edit)

Please advise what should I do to remove the red flag and submit the claims, thanks.
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Gavin Walker
Posts: 4178
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Error with batching claims

Post by Gavin Walker » Sat Nov 04, 2017 6:09 pm

If the code is correct for this payer, go to Configure -> Insurance -> Assign Edits and un-check the CCI edits for this insurance carrier.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

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