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CLAIM CONTROL NUMBER

Posted: Tue Sep 26, 2017 12:25 pm
by kidspeds
hello
where do I find claim control number, & where do I enter on Medisoft?
Thanks

Re: CLAIM CONTROL NUMBER

Posted: Tue Sep 26, 2017 6:22 pm
by Gavin Walker
If you are sending claims with Revenue Management this is found in Configure -> Preferences -> Revenue Management tab in the Interchange and Group fields. Some clearinghouses or direct payers require you send a unique file number for the entire span of time since you have started submitting claims through them. So bump these numbers up beyond the number of files that you have ever submitted before.

Re: CLAIM CONTROL NUMBER

Posted: Fri Sep 29, 2017 2:52 pm
by kidspeds
I am sorry I did not understand this, could you tell me where to put this on the claim?
many thanks

Re: CLAIM CONTROL NUMBER

Posted: Sun Oct 01, 2017 7:43 pm
by Gavin Walker
It doesn't go on the paper claim. It goes on the electronic claim. Are you doing print image claims?

Re: CLAIM CONTROL NUMBER

Posted: Tue Oct 03, 2017 10:34 am
by kidspeds
No I am using EDI & RM
Thanks

Re: CLAIM CONTROL NUMBER

Posted: Tue Oct 03, 2017 7:11 pm
by Gavin Walker

Re: CLAIM CONTROL NUMBER

Posted: Sat Oct 07, 2017 9:19 am
by kidspeds
One of the claim control number is too long to enter in the field
Also one of the NDC has 12 numbers instead of 11
Thanks

Re: CLAIM CONTROL NUMBER

Posted: Mon Oct 09, 2017 8:58 am
by Gavin Walker
What is the control number and NDC you are trying to use?

Re: CLAIM CONTROL NUMBER

Posted: Tue Oct 10, 2017 9:59 am
by kidspeds
claim control is 66271753480018137362
NDC is 449281056210
thanks

Re: CLAIM CONTROL NUMBER

Posted: Tue Oct 10, 2017 6:57 pm
by Gavin Walker
According to the FDA, the NDC is supposed to be 10 digits. Are you sure you have a valid NDC code?

You shouldn't need to enter such a large claim control number. It just needs to be unique for YOU. Try entering a number like 10,000 and you should be fine. The number will automatically bump up each time you create a claim file.

Re: CLAIM CONTROL NUMBER

Posted: Thu Oct 12, 2017 9:46 am
by kidspeds
thanks
will try this & keep you posted

Re: CPT 99214

Posted: Tue Jan 23, 2018 11:03 am
by kidspeds
I keep getting 99214 is not valid in RM
kidspeds

Re: CLAIM CONTROL NUMBER

Posted: Wed Jan 24, 2018 9:27 am
by Gavin Walker
Turn off the CCI edits under Preferences -> Insurance -> Assign Edits.

Re: CLAIM CONTROL NUMBER

Posted: Thu Jan 25, 2018 10:28 am
by kidspeds
thank you will try it

Re: CLAIM CONTROL NUMBER

Posted: Thu Jan 25, 2018 10:39 am
by kidspeds
I am sorry where do I find preferences?