CLAIM CONTROL NUMBER

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kidspeds
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CLAIM CONTROL NUMBER

Post by kidspeds » Tue Sep 26, 2017 12:25 pm

hello
where do I find claim control number, & where do I enter on Medisoft?
Thanks

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Tue Sep 26, 2017 6:22 pm

If you are sending claims with Revenue Management this is found in Configure -> Preferences -> Revenue Management tab in the Interchange and Group fields. Some clearinghouses or direct payers require you send a unique file number for the entire span of time since you have started submitting claims through them. So bump these numbers up beyond the number of files that you have ever submitted before.
Gavin Walker
Walker Tek Solutions, LLC
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kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Fri Sep 29, 2017 2:52 pm

I am sorry I did not understand this, could you tell me where to put this on the claim?
many thanks

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Sun Oct 01, 2017 7:43 pm

It doesn't go on the paper claim. It goes on the electronic claim. Are you doing print image claims?

kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Tue Oct 03, 2017 10:34 am

No I am using EDI & RM
Thanks

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Tue Oct 03, 2017 7:11 pm


kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Sat Oct 07, 2017 9:19 am

One of the claim control number is too long to enter in the field
Also one of the NDC has 12 numbers instead of 11
Thanks

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Mon Oct 09, 2017 8:58 am

What is the control number and NDC you are trying to use?

kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Tue Oct 10, 2017 9:59 am

claim control is 66271753480018137362
NDC is 449281056210
thanks

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Tue Oct 10, 2017 6:57 pm

According to the FDA, the NDC is supposed to be 10 digits. Are you sure you have a valid NDC code?

You shouldn't need to enter such a large claim control number. It just needs to be unique for YOU. Try entering a number like 10,000 and you should be fine. The number will automatically bump up each time you create a claim file.

kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Thu Oct 12, 2017 9:46 am

thanks
will try this & keep you posted

kidspeds
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Re: CPT 99214

Post by kidspeds » Tue Jan 23, 2018 11:03 am

I keep getting 99214 is not valid in RM
kidspeds

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Gavin Walker
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Re: CLAIM CONTROL NUMBER

Post by Gavin Walker » Wed Jan 24, 2018 9:27 am

Turn off the CCI edits under Preferences -> Insurance -> Assign Edits.

kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Thu Jan 25, 2018 10:28 am

thank you will try it

kidspeds
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Re: CLAIM CONTROL NUMBER

Post by kidspeds » Thu Jan 25, 2018 10:39 am

I am sorry where do I find preferences?

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