Free Medisoft Support & Other - Courtesy Support Resource

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PostPosted: Wed Sep 28, 2016 5:25 pm 
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Joined: Mon Sep 19, 2016 9:28 pm
Posts: 17
I am just starting to bill Medicare. Patients have assigned benefits to provider including secondary/Medigap insurance. I cannot get Medigap info to print in Box 9, 9a, 9d. If these are left blank Medicare will send to beneficiary to do their own secondary billing. I am filing paper claims for now. Tried entering COBA ID in EDI/MEDIGAP box. Didn't help for paper claim.
In help it says that the info is pulled from case policy 2, but that is not happening for me. Thanks.


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PostPosted: Wed Sep 28, 2016 7:36 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4128
Location: Springfield, MO
OK, on the secondary insurance carrier's record go to the EDI/Eligibility tab and enter Y into the EDI Extra 1/Medigap field.

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Gavin Walker
Walker Tek Solutions, LLC
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PostPosted: Thu Sep 29, 2016 12:01 pm 
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Joined: Mon Sep 19, 2016 9:28 pm
Posts: 17
That worked! Thank you so much.


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