Page 1 of 1

claim rejection codes

Posted: Mon Apr 04, 2016 2:25 pm
by maglab
We have revenue management and go through Relay Health. Is there a list of rejection codes and the reasons why it got rejected through them?
Examples: Reject: 57
Reject: EE
Reject: DZ
Reject: HZ
Reject: 14 GA
Reject: 07

Re: claim rejection codes

Posted: Mon Apr 04, 2016 4:27 pm
by Gavin Walker
Hi, yes, go to Configure -> Preferences -> Remittance Codes tab.

Re: claim rejection codes

Posted: Wed Apr 06, 2016 10:42 am
by maglab
I went to the Remittance Codes tab and didn't see the right codes that are coming up on some of our claim rejections. Is there a claims editor code list on why they would be rejecting in the system before they even get to the insurance company?

Re: claim rejection codes

Posted: Mon Apr 11, 2016 12:48 pm
by Gavin Walker
If you want Rev. Mgmt. to do something with those codes, then you'll want to add those to the list. It looks like you are getting some codes that are not setup when you first install RM.