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 Post subject: claim rejection codes
PostPosted: Mon Apr 04, 2016 2:25 pm 
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Joined: Mon Apr 04, 2016 2:12 pm
Posts: 4
We have revenue management and go through Relay Health. Is there a list of rejection codes and the reasons why it got rejected through them?
Examples: Reject: 57
Reject: EE
Reject: DZ
Reject: HZ
Reject: 14 GA
Reject: 07


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PostPosted: Mon Apr 04, 2016 4:27 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4129
Location: Springfield, MO
Hi, yes, go to Configure -> Preferences -> Remittance Codes tab.

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Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


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PostPosted: Wed Apr 06, 2016 10:42 am 
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Joined: Mon Apr 04, 2016 2:12 pm
Posts: 4
I went to the Remittance Codes tab and didn't see the right codes that are coming up on some of our claim rejections. Is there a claims editor code list on why they would be rejecting in the system before they even get to the insurance company?


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PostPosted: Mon Apr 11, 2016 12:48 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4129
Location: Springfield, MO
If you want Rev. Mgmt. to do something with those codes, then you'll want to add those to the list. It looks like you are getting some codes that are not setup when you first install RM.


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