Claims

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sandydennis
Posts: 1
Joined: Thu Mar 24, 2016 2:24 pm

Claims

Post by sandydennis » Thu Mar 24, 2016 2:35 pm

having trouble checking claims. after claims are created and it goes to revenue management to be checked, at that point I have a few claims that says ( no claims set to ready for primary insurance) "nothing to check" they are not batching and not showing as being checked.... HELP : :?

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Gavin Walker
Posts: 4155
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Claims

Post by Gavin Walker » Thu Mar 24, 2016 5:10 pm

My guess is you are trying to generate primary insurance claims, but none of your claim records have the primary insurance set to a status of Ready to Send. Or, media type 1 is not set to Electronic. Have you ever sent any claims through Revenue Management? It sounds like it is just NOT setup at all. What clearinghouse are you trying to do?
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

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