Claims Transmitting in ICD-9 Format
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- Posts: 1
- Joined: Wed Oct 14, 2015 2:11 pm
Claims Transmitting in ICD-9 Format
I am confused on an issue I have had when transmitting claims with the new ICD-10 codes. Zirmed is the clearing house this office uses.
Initially, the first batch submitted with ICD-10 codes rejected every claim. Upon editing (in Zirmed), the claims had the "ICD-9" box selected, instead of "ICD-10". I had to manually edit each claim to select the "ICD-10" box, because the ICD-10 codes were used in the claims. In doing this, the claims were processed and submitted successfully. I called Zirmed and was told the problem was somewhere in Medisoft. I searched under "Medisoft Help" and found instructions on changing the ICD-10 effective date for every insurance carrier, and updated accordingly. Upon submitting the next batch of claims, I ran into the same issue. What else needs to be done in Medisoft for the claims to go out as ICD-10?
I called MedTech, but was referred here; my boss will not permit anyone outside of the office to access our data, so instructions on how to fix this issue would be greatly appreciated!
Thank you!
Madison
Insurance & Billing
Alan D. Row M.D., P.A.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Re: Claims Transmitting in ICD-9 Format
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386