ICD10 OF COURSE...

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dborders
Posts: 89
Joined: Mon Oct 25, 2010 7:59 pm

ICD10 OF COURSE...

Post by dborders » Tue Oct 06, 2015 9:00 am

Hi,

I have set my insurance code set to ICD10 for 10/01/15 but when I am billing ICD9 codes and ICD10 the icd 9 codes are coming across on the claims and getting denied, my clearing house says :
You probably already know this, but you had a small few rejections today with ICD-10 reason codes. It looks like some ICD-9 codes were marked as ICD-10 codes, and the mismatch caused the rejection. It might be that there’s a button to press in the software that changes those codes to being marked as ICD-9 again, or it might be something in the background of your software. (For example, if you look at the claim for DUEJA000, the codes 71956 and 71946 have a qualifier in the claim marking them as ICD-10 codes

why is this happening, I have to bill ICD 10 and there are still things for ICD9 that have to be billed as well? PLEASE HELP

thank you
Dawn

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Gavin Walker
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Location: Springfield, MO
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Re: ICD10 OF COURSE...

Post by Gavin Walker » Tue Oct 06, 2015 5:42 pm

Dawn did you ever switch all your practices to Revenue Management or are you still using Simple837?
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

dborders
Posts: 89
Joined: Mon Oct 25, 2010 7:59 pm

Re: ICD10 OF COURSE...

Post by dborders » Tue Oct 06, 2015 5:51 pm

Still using simple 837

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: ICD10 OF COURSE...

Post by Gavin Walker » Thu Oct 08, 2015 2:58 pm

You probably need to buy the update to Simple837 assuming they updated it to support ICD-10. We have been setting all of ours up in Revenue Management.

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