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Mendez
- Posts: 1
- Joined: Thu Oct 01, 2015 12:44 pm
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by Mendez » Thu Oct 01, 2015 1:16 pm
ICD 9 not converting to ICD 10 codes after going through the steps "Tools, Service, Mapping" etc. Any suggestions on what if a step I have missed.
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Andrew
- Posts: 153
- Joined: Tue Mar 19, 2013 3:24 pm
- Location: Springfield, MO
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Contact:
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by Andrew » Thu Oct 01, 2015 2:34 pm
You did the mapping? Where are you wanting to see ICD10 codes. It does not automatically convert your ICD9s to 10s in transaction entry. There are some 9s that have multiple 10s and this would not work. If you are sending claims and they are not going as ICD10 you need to select a code with an ICD10. Make sure that your insurances are set to ICD10 with effective date of 10/1/2015. You can do all of them by going to Tools > Services> Set ICD version.
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788
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texasgarrison
- Posts: 4
- Joined: Sun Sep 13, 2015 12:32 pm
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by texasgarrison » Sun Oct 04, 2015 6:06 pm
I have tried numerous ways to change to ICD-10...I have mapped my codes, changed them manually for each patient, and added the new codes to the ones that didn't map. I can't change the top code in V19, it doesn't let me. Even though it prints the correct code on the Claim Preview Report, my test claims are being denied. Any suggestions?
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Oct 05, 2015 8:04 pm
It sounds like you have your ICD-10 codes setup as ICD-9 codes. The early release of Medisoft v19 generated the codes incorrectly. Install the service pack and hot fix and run ClearICD10Utility.exe.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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texasgarrison
- Posts: 4
- Joined: Sun Sep 13, 2015 12:32 pm
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by texasgarrison » Tue Oct 06, 2015 2:48 pm
I downloaded and installed the service pack and hot fix. How do I run ClearICD10Utility.exe?
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Tue Oct 06, 2015 5:45 pm
Just browse to it in Windows Explorer and double-click. Search the term here on the forum, I provided steps recently.