The Claim Health Vitals section delivers a summary of your claim performance and warns you about exception info.
Watching your claim info throughout time helps you control where you should center your energies. You can bore downward into any section to see the claims that demand care and the particulars essential to work the open issues.
To adapt the claim info shown in the Claim Health Vitals section, use the filters to alter the date style and span.
In the Date Type pull-down catalog, choose the date that is applied to group your claim info. There are three choices:
- • Submit (the date the claim was presented to RelayHealth)
• Service (the service date of the claim)
• Sent to Payer (the date RelayHealth directed the claim to the payer)
- • Today
• Last 7 Days
• Last 14 Days
• Last 30 Days
• Last 60 Days
Notice: If info is not obtainable for the conditions you chose, a Data Not Available message shows.
Getting Underway on ConnectCenter
Intended to reflect your workflow, ConnectCenter renders it simple for you to instantly initiate handling your claims. To call up ConnectCenter:
- • Go to https://connectcenter.relayhealth.com
• Log in with your Collaboration Compass credentials
- • Internet Explorer 9 & beyond (do NOT use compatibility view)
• Google Chrome
• Safari 5 and beyond
• Firefox 25.0 and beyond