Finance charges

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Mbruzek
Posts: 2
Joined: Tue Sep 30, 2014 4:35 pm

Finance charges

Post by Mbruzek » Mon Mar 02, 2015 1:26 pm

Hi Gavin.

I just ran month end statements & our system had a hang up so I cancelled the first batch & when the statements finally came up, finance charges
had been added 4x! Help!

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Finance charges

Post by Gavin Walker » Mon Mar 02, 2015 2:27 pm

It sounds like something happened when you ran your finance charges. You can restore a backup from prior to running those finance changes.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Mbruzek
Posts: 2
Joined: Tue Sep 30, 2014 4:35 pm

Re: Finance charges

Post by Mbruzek » Mon Mar 02, 2015 2:36 pm

Will that delete the finance charges off each pt's statement?

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Finance charges

Post by Gavin Walker » Mon Mar 02, 2015 4:45 pm

If you restore a backup, you will lose everything that has been done since the backup was made.

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