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Claim 24558
Posted: Thu Oct 16, 2014 1:05 pm
by Samples622
When I try to submit claims I am getting a message "Claim 24558 contains a transaction with an invalid procedure code. Please correct this error and recreate the file".
Why am I getting this message and how do I fix it.? None of my claims are submitting.
Re: Claim 24558
Posted: Fri Oct 17, 2014 11:36 am
by Gavin Walker
In Claims Management you can sort the grid by Claim #. Find the claim and see which patient, case, and date of service is on that claim. Then you can look it up in Transaction Entry and fix it.
Re: Claim 24558
Posted: Fri Oct 17, 2014 1:20 pm
by Samples622
I guess I should have explained my issue a little better. We are not finding any errors with the Procedure Codes. Anytime I try and submit claims I am getting this message and instead of those claims showing "Sent" they are showing "Ready to Send". I have not made any changes or edits to our V19. This began out of nowhere within the past two weeks.
Any other ideas would be greatly appreciated.
Thank you
Re: Claim 24558
Posted: Thu Oct 23, 2014 11:04 am
by Gavin Walker
Well, there is something different about the setup of this procedure code versus other procedure codes that work. What procedure code type is selected? What is the procedure code? Compare the settings for this procedure to a procedure code that works.