Patient Statements

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missmissy67
Posts: 16
Joined: Fri Jul 12, 2013 12:54 pm

Patient Statements

Post by missmissy67 » Mon Sep 29, 2014 8:05 am

Hi Gavin,
I have a question in reference to a patients statement.
This patient was seen on October of 2013 and her insurance paid all but the copay in November 2013.
A statement was generated as there is a number but it doesn't seem to have printed and every time i try to print the statement is comes up there are no remainder statements to be printed but she has a copay of $50.00 balance. How can I get this statement to print and how can I stop this from happening in the future?

Thanks
Michelle

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Patient Statements

Post by Gavin Walker » Mon Sep 29, 2014 8:54 am

Try this. Go into File Maintenance and run all of the recalculate options and see if that helps.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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