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Patient Statements

Posted: Mon Sep 29, 2014 8:05 am
by missmissy67
Hi Gavin,
I have a question in reference to a patients statement.
This patient was seen on October of 2013 and her insurance paid all but the copay in November 2013.
A statement was generated as there is a number but it doesn't seem to have printed and every time i try to print the statement is comes up there are no remainder statements to be printed but she has a copay of $50.00 balance. How can I get this statement to print and how can I stop this from happening in the future?

Thanks
Michelle

Re: Patient Statements

Posted: Mon Sep 29, 2014 8:54 am
by Gavin Walker
Try this. Go into File Maintenance and run all of the recalculate options and see if that helps.