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dborders
Posts: 89
Joined: Mon Oct 25, 2010 7:59 pm

reports

Post by dborders » Wed Sep 24, 2014 12:18 pm

Have a question regarding the practice analysis report... so I ran the practice analysis report at the end of august to see where we were at for charges for the month and got a # of $69.000 then two days later and not entering any more charges it said the charges were $171,0000 but when I run the monthly activity summary report it still gives me the $69 #, Why the difference??

My Doctors office wants to know what is going on.

thank you
Dawn Borders
Borders Billing Corp

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: reports

Post by Gavin Walker » Wed Sep 24, 2014 3:26 pm

Possibly a Procedure/Payment/Adjustment code was somehow deleted out of your database or some of your transactions are missing their transaction type. Without looking at the 2 reports that were generated, it is impossible to say.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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